Privacy Policy
Effective Date: July 25, 2024
Welcome to Health Matters Community Pharmacy (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.healthmattersrx.com (the “Site”) and use our services.
This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information shared and/or collected for the products we sell. This policy is not applicable to any information collected offline or via channels other than this website.
By accessing or using the Site, you agree to the terms of this Privacy Policy.
Information We Collect
- Personal Information
We may collect personal information that you provide to us directly, including but not limited to:
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- Name
- Contact information (email address, phone number)
- Address
- Payment information
- Prescription details
- Health information relevant to the services provided
- Non-Personal Information
We may also collect non-personal information automatically, such as:
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- IP address
- Browser type and version
- Operating system
- Usage data (e.g., pages visited, time spent on the Site)
How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling prescriptions and orders
- Providing customer support
- Communicating with you, either directly or through one of our partners, about your orders, prescriptions, and other services
- Improving our Site and services
- Sending emails, promotional materials and updates (with your consent)
- Complying with legal and regulatory requirements
How We Share Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share information with third-party service providers who assist us in operating the Site, processing payments, and delivering services.
- For Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests and legal processes, or protect the rights and safety of our company, users, or others.
- With Your Consent: We may share your information with third parties if you have provided consent for such sharing.
Security of Your Information
We implement a variety of security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. We strive to use commercially acceptable means to protect your information but cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing and updating your information
- Requesting deletion of your information
- Requesting confidential communication
- Choosing someone to act for you
- Getting a copy of this privacy notice
- Opting out of marketing communications
To exercise these rights, please contact us at [email protected].
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, Florida consumers have the right to:
- Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
- Request that a business delete any personal data about the consumer that a business has collected.
- Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Health Matters Community Pharmacy does not knowingly collect any Personal Identifiable Information from children under 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. You can control cookie settings through your browser, but disabling cookies may affect the functionality of the Site.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our Site with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: